Cedar Stream Social Terms of Service

Effective date: September 7, 2026

These terms are the agreement between you, the business that signs up, and Loren Whitney, operating as Cedar Stream Media (“Cedar Stream Media”, “we”, “us”), for the Cedar Stream Social service (“the service”). By signing up, installing the plugin, connecting an account, or approving a post, you agree to them. If you also have a hosting agreement with us, these terms add to it, and where the two disagree about the service, these terms apply.

We have written them in plain language on purpose. If something is unclear, ask us before you rely on it.

1. What the service is

The service has two parts: a plugin installed on your WordPress website, and a hosted service we run, which we call the hub. Together they:

• read your own website content and business details to draft social media posts;
• show you each draft for approval;
• publish the posts you approve to the Facebook Page, Instagram account or Google Business Profile listing you connect, at the time you choose; and
• keep a record of what was published and where.

The service is not a social media management or advertising service. It does not reply to comments or messages, run ads, manage followers, or report engagement figures. It provides proof of publication and tagged links so that your own website analytics can attribute visits to individual posts.

2. Your account

• The service is for business use. You must be authorised to act for the business, to administer its website, and to control the social accounts you connect.
• You decide who has access to the plugin inside your WordPress site, and you are responsible for what those people do with it. Keep your WordPress administrator accounts secure.
• We may need to contact you about the service, and we do so at the administrator email address on your website unless you tell us otherwise.

3. Connecting Facebook, Instagram and Google

• You grant us permission to post on your behalf by signing in with Facebook or Google and choosing an account, Page or listing. We store the resulting access on our hub, encrypted, and never on your website. The details are in our Privacy Policy.
• You must have the right to post to every account you connect, and you must follow Meta’s and Google’s terms while you use the service.
• Meta and Google control their platforms. They can change, limit or withdraw the access they give to apps like ours, reject a post, or require us to disconnect an account. We will tell you when that affects you, but we are not responsible for it.
• You can disconnect any account at any time from the plugin’s Settings screen.

4. Drafts, approval and publishing

Drafts are written by an AI model. Drafts are produced by Anthropic’s Claude from your website content and your business profile. They can be wrong, out of date, or phrased in a way you would not choose. That is why every draft is shown to you before it publishes.

Approval is yours. When you approve a post, you are confirming that its wording, image and link are accurate and that you want it published in your business’s name. What you see on the review screen is exactly what publishes; nothing rewrites a post after you approve it. If you edit a post after approving it, the edit replaces the earlier approval and the new version is what publishes.

Scheduling. An approved post is published at its scheduled minute, provided the platform accepts it. If a post cannot be delivered within its window, for example because the platform was unavailable, the account was disconnected, or the platform refused the post, it is not published late. It is marked for rescheduling and you are told.

Changing your mind. You can edit, reschedule or cancel a scheduled post at any time up to the minute it is being sent.

Automatic publishing. Some plans allow certain kinds of posts to publish without a separate approval. It is off unless you turn it on, it is not available for every kind of business, and you remain responsible for every post published this way.

Managed plan. On the Managed plan we approve posts on your behalf. That authority has to be granted in writing, in a delegated publishing addendum signed by you, and we cannot approve anything on your behalf until it is. Silence is never approval.

5. Risk guardrails

The service applies rules that reduce risky wording in drafts: unsupported claims, prices and numbers without a source, and phrases that cause trouble in particular trades. We call these risk guardrails, and that is all they are. They are not legal, regulatory or professional advice. They do not check a post against any law, rule or professional standard, and they do not guarantee anything about a post.

If your trade requires particular disclosures or wording, you supply them. The service will not invent a disclosure, and it holds posts that need one until you have provided it. You remain responsible for every post published in your business’s name, including any disclosure your trade requires.

6. Your content and ours

Yours. You own your website content, your business profile, your images, and the posts the service drafts and publishes for you. You give us permission to store, process, send to the providers named in our Privacy Policy, and publish that content, only as needed to provide the service. You confirm that you have the rights to the text and images you put on your website and in the photo pool.

Ours. We own the plugin, the hub, and everything that makes them work, including the prompts, presets and rules. While you subscribe, you may use the plugin on the website you registered. You may not copy it to another site, resell it, take it apart to rebuild it, or use it for a business that does not have its own subscription.

Feedback. If you give us suggestions, we may use them without owing you anything.

7. Acceptable use

You may not use the service to publish anything that is illegal, deceptive, defamatory, infringing, hateful or harassing; to impersonate anyone; to post to accounts you do not control; to send spam; or to break Meta’s or Google’s rules. You may not try to get around the service’s limits or protections. If we reasonably believe a post or an account breaks these rules, we may hold or refuse the post, remove it, or suspend the service, and we will tell you why.

8. Plans, limits and fees

Plans. Each plan includes a set of channels, a number of posts per month, a number of drafts per month, and a drafting budget. The plans and their prices are as quoted to you or as published on our website.

How we count. A post counts once, when it is published on at least one channel. One post sent to three channels is one post. Posts that fail, expire or are cancelled do not count. A draft counts each time the drafting model returns a usable draft, including when you ask for a rewrite. Unused allowances do not carry over to the next month.

Billing. Plans are billed monthly in advance through Stripe, unless we have agreed something else in writing, such as adding the service to your annual hosting invoice. Prices can change with 30 days’ notice by email. Fees do not include any taxes that apply.

If a payment fails. For 14 days the service continues in full while we and Stripe retry the payment and remind you. After 14 days, drafting stops and your scheduled posts are paused, not deleted. After 44 days the account becomes read-only and you can export your data. 90 days after that, the account and its data are deleted as described in our Privacy Policy.

The free tier. Where we bundle a free announcement-only tier with hosting, it carries no fee, and we may change or withdraw it with notice.

9. Cancelling and ending the service

• You can cancel at any time. The service continues until the end of the period you have paid for and then stops. Posts scheduled after that do not publish. We do not refund partial periods.
• We may end the service if you break these terms, if payment is not made, or if Meta or Google require it. We may also end it for any other reason with 30 days’ notice, in which case we refund any prepaid, unused portion.
• When the service ends, we offer you an export of your posts, approvals and delivery history, disconnect your accounts, delete the access tokens, and delete your data as described in our Privacy Policy. The drafts and posts stored on your own website remain yours and are untouched.

10. Availability and support

We work to keep the hub running, but the service depends on Cloudflare, Meta, Google, Anthropic and the host of your website, none of which we control. We do not guarantee that the service or any platform will be available at a particular time, or that any particular post will publish. Support is by email at info@cedarstreammedia.com, and we respond within two business days.

11. Privacy

Our Privacy Policy is part of these terms. It lists the providers that handle your data, what each one receives, and how long everything is kept. We will tell you before we add a provider that would receive your content.

12. No warranties

The service is provided as it is. We do not promise that drafts will be accurate, that posts will be published, or that the service will bring you followers, customers, rankings or any other result.

13. Limits on our liability

Our total liability to you for anything connected with the service is limited to the amount you paid us for the service in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profits, lost data, or harm to your reputation from a post you approved. Nothing in these terms limits liability that cannot be limited by law.

14. Your responsibility for what you publish

You are responsible for the content you supply and the posts you approve. If someone brings a claim against us because of content you supplied or approved, because you broke Meta’s or Google’s terms, or because you used the service in breach of these terms, you agree to cover our losses and costs from that claim.

15. Disputes

If a dispute arises, we both agree to try to resolve it first by talking it through in good faith. If that fails, the dispute will be settled by binding arbitration in the State of Idaho under the rules of the American Arbitration Association, and the arbitrator’s decision will be final. Either of us may instead bring a claim that qualifies in small claims court. These terms are governed by the laws of the State of Idaho.

16. Changes to these terms

We may update these terms. We post the new version here and update the effective date. For a material change we also email you at least 30 days before it takes effect. Continuing to use the service after that date means you accept the new terms.

17. General

These terms, our Privacy Policy, your hosting agreement if you have one, and any addendum you sign are the whole agreement between us about the service. If any part of these terms cannot be enforced, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer this agreement to anyone else without our written consent. Notices between us are by email.

18. Contact

Cedar Stream Media
Sandpoint, Idaho
info@cedarstreammedia.com